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Software Leadership
Welcome and Overview
Introduction and Course Overview (8:05)
Notes on Video Length
Quick Wins - Vision (3:01)
Quick wins - Be Generous (2:35)
But, I'm not a manager yet (6:10)
2 points of view on promotions to manager (3:52)
People Leadership - Leading a Strong Team
People Leadership Outline
Introduction to People Leadership (2:00)
Managing People Introduction (5:18)
Managing People - Agenda (11:38)
Importance of Vision (9:07)
Core Values (11:45)
Vision & Mission Statements (24:19)
Putting the Vision & Mission into Action (2:32)
Putting Your Vision & Mission to Action (2:09)
Putting Your Vision and Mission into Action (2:00)
Putting Your Vision & Mission into Action (9:29)
Working on Important Stuff - Recap (2:05)
Helping Your Team Grow Professionally (14:44)
Learning Model - The Four Stages of Competence (12:40)
Dreyfus Model of Skills Acquisition (2:01)
Introduction to Situational Leadership (11:30)
Using the Learning Models (1:17)
Skills Assessment Worksheet (8:01)
Skills Assessment Tips (7:05)
Using Situational Leadership (9:41)
Hard and Soft Skills (4:37)
T-Shaped People (4:02)
Broken Comb Metaphor (4:22)
Development Planning (10:06)
Career Aspirations (12:16)
Identifying Strengths and Opportunities to Improve (4:10)
Strengths Finder (5:19)
SWOT Analysis for Career Development (8:53)
Using the Goals Grid for Personal Development (3:46)
Gap Analysis (2:01)
Development Goals (5:39)
SMART Goals (7:17)
Personal Development Plan (10:19)
Forms of Learning (6:50)
Free Time (7:52)
Delivering Training (6:14)
The Protege Effect (3:18)
The Right Person and The Right Project (3:40)
Making Time Available for Training & Career Development (10:25)
Pulling it Together (4:56)
Treating People Professionally Intro (1:38)
Personal Story - Not giving negative feedback (4:00)
Personal Story - Receiving too much negative feedback (2:58)
The Learning Zone (3:31)
Coaching Tips (10:37)
Coaching Case Studies (7:51)
Mentoring (5:42)
Situational Leadership Revisited (9:54)
Using the Telling Leadership Style (3:56)
Using the Selling Leadership Style (6:33)
Using the Participating Leadership Style (8:24)
Delegation (8:24)
Leading a strong team wrap up (3:13)
But, I'm not a manager yet (9:44)
People Leadership - Performance Management
Introduction to Performance Management (13:43)
What to call your team members? (5:41)
Performance Management LIfecycle (13:15)
Where to find goals - sources of goals. (19:31)
SMART Goals (10:23)
Objectives & Key Results (9:17)
Thinking about your goals more abstractly (8:55)
Audacious Goals (13:51)
Stretch Goals (3:42)
Tips for Creating and Using Goals (4:59)
1 on 1 Meetings (10:15)
Tips for 1:1 Meetings (18:33)
Status Reports to Track Progress (4:10)
Using tools to track progress (4:56)
Coaching (12:09)
Examples of Coaching sessions (16:42)
Feedback is a gift (8:28)
Performance Reviews Introduction (9:06)
Types of Performance Reviews (4:58)
Reiterate 2 points (3:25)
360 Degree Review (6:49)
Continuous Feedback (7:44)
Gathering 360 Degree Feedback (5:58)
Three Questions to ask when Requesting Feedback (6:02)
More Example Questions for Feedback (7:20)
Net Promoter Question (4:51)
Three Tips for Email or Survey Feedback (4:46)
Performance Review Process (2:18)
Describe the performance review process to your team (7:22)
Gathering Data & Preparing for the Review (8:09)
Quantitative and Qualitative Information (4:26)
The Performance Mangagement Form (14:05)
Tips for Self-Reviews (4:16)
Performance Categories Rubric (4:05)
Tips on writing performance reviews (how to) (12:29)
Fiduciary Responsibility (6:10)
Dealing with Performance Rating Distributions (12:12)
Rating other attributes (9:08)
Tips for Delivering the Performance Review (9:09)
Sticky Situations from reviews (11:43)
Monthly Check-ins (3:00)
Calibration (9:43)
Behavior vs Outcomes (5:52)
Leading Strong Performers (12:15)
Managing Poor Performing Employees (13:32)
Why Take a Performance Action? (6:52)
Creating a documentation trail for poor performers (5:47)
Performance Improvement Plan (14:33)
Termination (4:34)
Performance Management Wrap up (2:17)
But, I'm not a manager yet (10:49)
Giving feedback as a team leader (7:32)
Recruiting - Hiring the Best
Recruiting - Why hire & assess needs (18:11)
Recruiting - Job Descriptions (12:36)
Recruiting - The Recruiting Process (11:36)
Recruiting - Attitude Towards Hiring (3:04)
Recruiting - Always Be Recruiting (10:49)
Recruiting - Internal Transfers (8:00)
Recruiting - College Recruiting (4:21)
Recruiting - Diversity in Hiring (4:30)
Recruiting - Sourcing in Hiring (5:05)
Recruiting - Company Fit Screening (13:27)
Recruiting - Technical Screen (17:31)
Recruiting - High Level Interview (4:42)
Recruiting - On Site Interview (10:58)
Recruiting - STARs (9:14)
Recruiting - Prepare the Interview Team (10:35)
Recruiting - Interivew Guides (48:38)
Recruiting - Assessing Candidate (9:59)
Recruiting - After the Decision (3:58)
Recruiting - Make the Offer (6:16)
Recruiting - Onboarding your New Employee (6:06)
Recruiting - Did you Make a Bad Hire? (3:11)
Recruiting - Congratlutions! You Finished. (1:01)
But, I'm not a manager yet (7:39)
Product Advocacy
Product Advocacy Outline
Product Advocacy Overview (3:14)
The Product Manager Role (7:55)
A Personal Story - Thinking Like a Business Owner (6:14)
Business Models (22:34)
Customer Driven Quality (1:16)
Why Customer Driven? (8:49)
Preparing: Focus on Customers (7:18)
Build Empathy for Customers (12:24)
Engage Directly with Customers (8:07)
Learning About Customers (8:49)
Customers Helping Define your Product (10:16)
Customers Helping During the Development Phase (5:50)
Customers During Testing (10:57)
Listen to Your Customers after Release (9:22)
Branding Yourself as a Product Advocate (6:11)
Request for Your Feedback (0:56)
But, I'm not a manager yet (6:52)
Process Leadership: Using Software Metrics
Process Leadership Outline
Using Software Metrics Introduction (2:11)
A Personal Story (3:18)
What is 9.86? (2:53)
Having fun with metrics principles (4:55)
Goal, Question, Metric method (7:32)
Example of GQM in use (11:17)
Process and Outcome based metrics (4:35)
Leading and Laging indicators (4:41)
Average, Median, and Percentiles (10:04)
Derived Metrics or direct measures (3:39)
Actionable and informative metrics (7:18)
Live data is best data (5:35)
Avoiding Gamification (10:26)
Several fallicies with metrics (11:54)
Vanity Metrics (6:10)
Keeping the gains (9:03)
Your first JIRA Dashboard (15:29)
Simple Queries in JIRA (2:02)
Simple Queries continued (6:39)
Introducing JQL - JIRA Query Language (5:39)
JQL Date Functions (7:33)
Useful JQL Patterns (6:40)
JQL Order and Precendence (6:00)
Using Detailed View with Filters (1:38)
Recently Found Gadget - the Yoda chart (7:20)
Created vs Resoved Gadget - Flat and Skinny (10:11)
Gadgets: Issue Statistics and Pie Chart (8:56)
Two Dimension Statistics gadget (6:42)
Filter Results Gadget (4:04)
Average Age Gadget (1:56)
The Text Gadget (3:23)
4 Gadgets: Favorite Filters, Projects, Labels, and Heat map (6:26)
The bubble chart gadget (4:30)
Why use a visual dashboard? (4:14)
Building a dashboard for Project Reviews (6:50)
JIRA Security Model - Share Filters and Dashboards (7:04)
Using Software Metrics - Wrap up (2:51)
Process Improvement
Process Improvement Introduction (5:52)
Why do Process Improvement? (9:47)
Process Improvement Methodologies (5:25)
Design Thinking (7:17)
Designing Process Improvement (6:10)
What is a process? (6:54)
Process Mapping (5:15)
Generate Lots of Solutions - Then Narrow Down to the Best (9:13)
Experiment and Refine (6:34)
Measure the Results (5:52)
Process Improvement - Wrapup (2:00)
But, I'm not a manager yet (3:43)
Leading Change
Intro (2:58)
How to Think about Your Role (3:23)
Leading Change is Hard to do (4:20)
Change Case Studies (1:22)
Roles in Change Management (2:36)
Change Agent Role (1:59)
Model for Leading Change (2:55)
Build the Case for Making a Change (9:53)
Using the Vision of Your Change (8:54)
Using the Goals Grid to Focus your Change (6:26)
Communicate, Communicate, Communicate (2:24)
Test the Change (6:05)
Rollout your Change and Make Adjustments (2:26)
Show the Progress of Your Change (2:23)
Leading Change - Wrapup (3:19)
But, I'm not a manager yet (5:08)
Project Management
Project Management Outline
Project Management Introduction (5:12)
Project Management 101 (11:32)
Phases of a Project (9:30)
Triple Constraint (17:05)
Flexibility (3:50)
Breaking down the work (WBS) (7:38)
Risk Management (13:19)
A story about estimating (9:30)
Estimating Methods (9:38)
Planning Poker (6:56)
Learning More about Project Management (3:07)
The Agile Manifesto (3:36)
Agile Values (13:48)
The 12 Agile Principles (11:35)
Agile Practices (3:51)
Introducting Case Studies (11:24)
Plan-Based Project Case Study (10:34)
The Project Plan (9:17)
Scrum in a Nutshell (10:24)
Introducing the Scrum Case Study (5:36)
Scrum Epics and Stories (9:11)
Sprint Planning (5:20)
Daily Standup Meeting (8:15)
Tracking Progress during Sprints (6:59)
At the end of the sprint (7:29)
Scrum Cadence (5:04)
Kanban Case Study (3:04)
Kanban Introduction (5:20)
Kanban Concepts (4:47)
Kanban in action (10:00)
Case Study Wrap up (5:35)
Project Management Wrapup (1:21)
But, I'm not a manager yet (5:32)
Technology Leadership
Technology Leadership Outline
Technology Introduction (3:42)
Focus on Productivity (5:56)
Flow and Focus (9:14)
Own the Work (3:42)
Should you code? Should you test? (5:44)
Keeping up with Technology (2:47)
Technical Debt Introduction (5:53)
Strategic Debt (10:41)
Accidental Debt (6:40)
Reckless Debt (4:08)
Where to find tech debt? (3:56)
Strategic Planning (4:44)
Visualize Tech Debt (3:51)
Continuous Improvement (1:58)
Managing Tech Debt (8:44)
Tech Debt Summary (2:52)
Innovation Driven Leader (8:48)
Types of Innovation (9:31)
Innovation Pipeline (4:12)
Where to find innovations (4:05)
How to Innovate (5:09)
Making time available to innovate (4:51)
Conducting a hackathon (5:13)
Conducting a bug hunt (5:08)
Technology Wrapup (2:37)
Building Influence across the organization
Building Influence Tips: Be Positive & Be Generous (7:49)
Building Influence Tips: Be Modest & Audacious (12:30)
Influence - Be an agent of positive change and Be familiar (8:52)
Building Influence - Be Clear and wrapup (8:29)
Management Models
Management Models Outline
Management Models
Management Models - Introduction (1:37)
GRPI - Goals, Roles, Process, Interpersonal interactions (5:48)
DACI/RACI - Driver, Approver, Contributor, and Informed (Decision Making) (7:11)
The Goals Grid (3:21)
Disagree and Commit (7:36)
The Change Curve (5:05)
First Things First - Time Management (7:33)
18 Minutes - Time Management System (3:18)
SWOT - Strengths, Weaknesses, Opportunities, and Threats (3:22)
Leadership and Management (3:33)
Manage by Walking Around (2:23)
The Long Tail (3:21)
The LEAN Startup (7:50)
Finance 101
Introduction (3:16)
Accounting Basics (11:52)
Debits and Credits (6:36)
Depreciation (13:26)
Balance Sheet (8:46)
The Income Statement (11:32)
Burdened Labor Rate (6:41)
Time Value of Money (10:15)
Cost of Capital (11:14)
Return on Investment (9:15)
Return on Investment Case Study (13:12)
Budgets (15:35)
It's not in the budget (don't say this) (3:16)
Finance 101 Wrap up (1:35)
Roadmap to Promotion
Roadmap to Leadership Outline
Pulling it Together Introduction (6:22)
Meyers-Briggs Type Indicator (11:02)
MBTI Assessment (6:18)
Styles of Influence (11:21)
Personality Assessments to Understand Yourself (12:21)
Personality Assessments to Understand Others (12:36)
Team Building with Personality Assessments (7:57)
Personal SWOT - Strengths, Weaknesses, Opportunities, Threats (9:18)
Emotional Intelligence Introduction (7:51)
EQ (Emotional Intellignece) Characteristics (7:18)
EQ Assessment (8:38)
Self-Awareness & Self-Control exercise (15:54)
Personal Brand Introduction (14:49)
Identifying Your Brand (7:02)
Personal Brand Statement (3:03)
Speak like a leader (7:28)
Dress like a leader (4:48)
Read like a leader (7:15)
Tweet like a leader (7:00)
Personal Brand Wrapup (1:24)
The Roadmap to Promotion (2:36)
Your abilities, training, and experience (10:25)
Marketing Strategy for You (5:24)
Marketing Tactics for you (8:50)
The Decision! (4:12)
Stay or Leave? (10:31)
Wrap up for the Roadmap to Promotion (2:33)
About the Course
Disclosures (1:12)
Making of the course (1:31)
Using the Telling Leadership Style
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