Process Leadership Outline

Process improvement ā€“ A key practice of great managers is constantly improving the way things are done, we will review innovation and process improvement techniques.

Using Software Metrics - Often, metrics are frowned upon. People don't understand why we are collecting them and it feels like a waste of time. The results from the metrics are ignored. In this section, we will review how to create metrics that matter, and build an automated dashboard using JIRA - one of the most popular issue tracker and agile project management platforms.

Leading change ā€“ Leadership often means influencing people that you donā€™t have direct authority. Leading change will teach you many time-proven techniques

Root Cause Analysis ā€“ Things do go wrong in software, outages, customer reported bugs, and the like. Each of these events presents an opportunity to learn about what happened and how to fix it

Complete and Continue