Welcome and Overview
People Leadership - Leading a Strong Team
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People Leadership Outline
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Introduction to People Leadership (2:00)
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Managing People Introduction (5:18)
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Managing People - Agenda (11:38)
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Importance of Vision (9:07)
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Core Values (11:45)
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Vision & Mission Statements (24:19)
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Putting the Vision & Mission into Action (2:32)
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Putting Your Vision & Mission to Action (2:09)
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Putting Your Vision and Mission into Action (2:00)
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Putting Your Vision & Mission into Action (9:29)
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Working on Important Stuff - Recap (2:05)
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Helping Your Team Grow Professionally (14:44)
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Learning Model - The Four Stages of Competence (12:40)
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Dreyfus Model of Skills Acquisition (2:01)
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Introduction to Situational Leadership (11:30)
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Using the Learning Models (1:17)
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Skills Assessment Worksheet (8:01)
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Skills Assessment Tips (7:05)
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Using Situational Leadership (9:41)
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Hard and Soft Skills (4:37)
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T-Shaped People (4:02)
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Broken Comb Metaphor (4:22)
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Development Planning (10:06)
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Career Aspirations (12:16)
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Identifying Strengths and Opportunities to Improve (4:10)
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Strengths Finder (5:19)
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SWOT Analysis for Career Development (8:53)
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Using the Goals Grid for Personal Development (3:46)
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Gap Analysis (2:01)
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Development Goals (5:39)
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SMART Goals (7:17)
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Personal Development Plan (10:19)
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Forms of Learning (6:50)
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Free Time (7:52)
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Delivering Training (6:14)
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The Protege Effect (3:18)
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The Right Person and The Right Project (3:40)
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Making Time Available for Training & Career Development (10:25)
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Pulling it Together (4:56)
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Treating People Professionally Intro (1:38)
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Personal Story - Not giving negative feedback (4:00)
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Personal Story - Receiving too much negative feedback (2:58)
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The Learning Zone (3:31)
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Coaching Tips (10:37)
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Coaching Case Studies (7:51)
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Mentoring (5:42)
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Situational Leadership Revisited (9:54)
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Using the Telling Leadership Style (3:56)
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Using the Selling Leadership Style (6:33)
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Using the Participating Leadership Style (8:24)
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Delegation (8:24)
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Leading a strong team wrap up (3:13)
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But, I'm not a manager yet (9:44)
People Leadership - Performance Management
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Introduction to Performance Management (13:43)
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What to call your team members? (5:41)
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Performance Management LIfecycle (13:15)
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Where to find goals - sources of goals. (19:31)
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SMART Goals (10:23)
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Objectives & Key Results (9:17)
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Thinking about your goals more abstractly (8:55)
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Audacious Goals (13:51)
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Stretch Goals (3:42)
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Tips for Creating and Using Goals (4:59)
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1 on 1 Meetings (10:15)
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Tips for 1:1 Meetings (18:33)
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Status Reports to Track Progress (4:10)
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Using tools to track progress (4:56)
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Coaching (12:09)
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Examples of Coaching sessions (16:42)
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Feedback is a gift (8:28)
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Performance Reviews Introduction (9:06)
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Types of Performance Reviews (4:58)
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Reiterate 2 points (3:25)
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360 Degree Review (6:49)
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Continuous Feedback (7:44)
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Gathering 360 Degree Feedback (5:58)
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Three Questions to ask when Requesting Feedback (6:02)
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More Example Questions for Feedback (7:20)
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Net Promoter Question (4:51)
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Three Tips for Email or Survey Feedback (4:46)
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Performance Review Process (2:18)
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Describe the performance review process to your team (7:22)
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Gathering Data & Preparing for the Review (8:09)
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Quantitative and Qualitative Information (4:26)
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The Performance Mangagement Form (14:05)
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Tips for Self-Reviews (4:16)
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Performance Categories Rubric (4:05)
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Tips on writing performance reviews (how to) (12:29)
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Fiduciary Responsibility (6:10)
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Dealing with Performance Rating Distributions (12:12)
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Rating other attributes (9:08)
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Tips for Delivering the Performance Review (9:09)
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Sticky Situations from reviews (11:43)
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Monthly Check-ins (3:00)
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Calibration (9:43)
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Behavior vs Outcomes (5:52)
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Leading Strong Performers (12:15)
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Managing Poor Performing Employees (13:32)
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Why Take a Performance Action? (6:52)
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Creating a documentation trail for poor performers (5:47)
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Performance Improvement Plan (14:33)
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Termination (4:34)
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Performance Management Wrap up (2:17)
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But, I'm not a manager yet (10:49)
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Giving feedback as a team leader (7:32)
Recruiting - Hiring the Best
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Recruiting - Why hire & assess needs (18:11)
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Recruiting - Job Descriptions (12:36)
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Recruiting - The Recruiting Process (11:36)
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Recruiting - Attitude Towards Hiring (3:04)
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Recruiting - Always Be Recruiting (10:49)
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Recruiting - Internal Transfers (8:00)
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Recruiting - College Recruiting (4:21)
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Recruiting - Diversity in Hiring (4:30)
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Recruiting - Sourcing in Hiring (5:05)
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Recruiting - Company Fit Screening (13:27)
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Recruiting - Technical Screen (17:31)
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Recruiting - High Level Interview (4:42)
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Recruiting - On Site Interview (10:58)
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Recruiting - STARs (9:14)
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Recruiting - Prepare the Interview Team (10:35)
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Recruiting - Interivew Guides (48:38)
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Recruiting - Assessing Candidate (9:59)
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Recruiting - After the Decision (3:58)
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Recruiting - Make the Offer (6:16)
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Recruiting - Onboarding your New Employee (6:06)
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Recruiting - Did you Make a Bad Hire? (3:11)
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Recruiting - Congratlutions! You Finished. (1:01)
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But, I'm not a manager yet (7:39)
Product Advocacy
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Product Advocacy Outline
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Product Advocacy Overview (3:14)
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The Product Manager Role (7:55)
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A Personal Story - Thinking Like a Business Owner (6:14)
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Business Models (22:34)
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Customer Driven Quality (1:16)
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Why Customer Driven? (8:49)
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Preparing: Focus on Customers (7:18)
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Build Empathy for Customers (12:24)
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Engage Directly with Customers (8:07)
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Learning About Customers (8:49)
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Customers Helping Define your Product (10:16)
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Customers Helping During the Development Phase (5:50)
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Customers During Testing (10:57)
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Listen to Your Customers after Release (9:22)
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Branding Yourself as a Product Advocate (6:11)
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Request for Your Feedback (0:56)
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But, I'm not a manager yet (6:52)
Process Leadership: Using Software Metrics
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Process Leadership Outline
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Using Software Metrics Introduction (2:11)
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A Personal Story (3:18)
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What is 9.86? (2:53)
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Having fun with metrics principles (4:55)
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Goal, Question, Metric method (7:32)
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Example of GQM in use (11:17)
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Process and Outcome based metrics (4:35)
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Leading and Laging indicators (4:41)
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Average, Median, and Percentiles (10:04)
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Derived Metrics or direct measures (3:39)
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Actionable and informative metrics (7:18)
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Live data is best data (5:35)
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Avoiding Gamification (10:26)
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Several fallicies with metrics (11:54)
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Vanity Metrics (6:10)
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Keeping the gains (9:03)
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Your first JIRA Dashboard (15:29)
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Simple Queries in JIRA (2:02)
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Simple Queries continued (6:39)
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Introducing JQL - JIRA Query Language (5:39)
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JQL Date Functions (7:33)
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Useful JQL Patterns (6:40)
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JQL Order and Precendence (6:00)
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Using Detailed View with Filters (1:38)
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Recently Found Gadget - the Yoda chart (7:20)
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Created vs Resoved Gadget - Flat and Skinny (10:11)
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Gadgets: Issue Statistics and Pie Chart (8:56)
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Two Dimension Statistics gadget (6:42)
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Filter Results Gadget (4:04)
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Average Age Gadget (1:56)
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The Text Gadget (3:23)
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4 Gadgets: Favorite Filters, Projects, Labels, and Heat map (6:26)
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The bubble chart gadget (4:30)
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Why use a visual dashboard? (4:14)
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Building a dashboard for Project Reviews (6:50)
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JIRA Security Model - Share Filters and Dashboards (7:04)
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Using Software Metrics - Wrap up (2:51)
Process Improvement
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Process Improvement Introduction (5:52)
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Why do Process Improvement? (9:47)
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Process Improvement Methodologies (5:25)
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Design Thinking (7:17)
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Designing Process Improvement (6:10)
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What is a process? (6:54)
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Process Mapping (5:15)
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Generate Lots of Solutions - Then Narrow Down to the Best (9:13)
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Experiment and Refine (6:34)
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Measure the Results (5:52)
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Process Improvement - Wrapup (2:00)
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But, I'm not a manager yet (3:43)
Leading Change
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Intro (2:58)
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How to Think about Your Role (3:23)
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Leading Change is Hard to do (4:20)
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Change Case Studies (1:22)
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Roles in Change Management (2:36)
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Change Agent Role (1:59)
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Model for Leading Change (2:55)
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Build the Case for Making a Change (9:53)
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Using the Vision of Your Change (8:54)
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Using the Goals Grid to Focus your Change (6:26)
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Communicate, Communicate, Communicate (2:24)
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Test the Change (6:05)
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Rollout your Change and Make Adjustments (2:26)
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Show the Progress of Your Change (2:23)
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Leading Change - Wrapup (3:19)
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But, I'm not a manager yet (5:08)
Project Management
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Project Management Outline
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Project Management Introduction (5:12)
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Project Management 101 (11:32)
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Phases of a Project (9:30)
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Triple Constraint (17:05)
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Flexibility (3:50)
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Breaking down the work (WBS) (7:38)
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Risk Management (13:19)
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A story about estimating (9:30)
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Estimating Methods (9:38)
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Planning Poker (6:56)
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Learning More about Project Management (3:07)
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The Agile Manifesto (3:36)
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Agile Values (13:48)
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The 12 Agile Principles (11:35)
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Agile Practices (3:51)
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Introducting Case Studies (11:24)
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Plan-Based Project Case Study (10:34)
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The Project Plan (9:17)
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Scrum in a Nutshell (10:24)
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Introducing the Scrum Case Study (5:36)
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Scrum Epics and Stories (9:11)
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Sprint Planning (5:20)
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Daily Standup Meeting (8:15)
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Tracking Progress during Sprints (6:59)
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At the end of the sprint (7:29)
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Scrum Cadence (5:04)
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Kanban Case Study (3:04)
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Kanban Introduction (5:20)
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Kanban Concepts (4:47)
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Kanban in action (10:00)
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Case Study Wrap up (5:35)
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Project Management Wrapup (1:21)
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But, I'm not a manager yet (5:32)
Technology Leadership
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Technology Leadership Outline
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Technology Introduction (3:42)
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Focus on Productivity (5:56)
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Flow and Focus (9:14)
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Own the Work (3:42)
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Should you code? Should you test? (5:44)
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Keeping up with Technology (2:47)
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Technical Debt Introduction (5:53)
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Strategic Debt (10:41)
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Accidental Debt (6:40)
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Reckless Debt (4:08)
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Where to find tech debt? (3:56)
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Strategic Planning (4:44)
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Visualize Tech Debt (3:51)
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Continuous Improvement (1:58)
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Managing Tech Debt (8:44)
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Tech Debt Summary (2:52)
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Innovation Driven Leader (8:48)
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Types of Innovation (9:31)
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Innovation Pipeline (4:12)
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Where to find innovations (4:05)
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How to Innovate (5:09)
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Making time available to innovate (4:51)
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Conducting a hackathon (5:13)
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Conducting a bug hunt (5:08)
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Technology Wrapup (2:37)
Building Influence across the organization
Management Models
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Management Models Outline
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Management Models
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Management Models - Introduction (1:37)
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GRPI - Goals, Roles, Process, Interpersonal interactions (5:48)
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DACI/RACI - Driver, Approver, Contributor, and Informed (Decision Making) (7:11)
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The Goals Grid (3:21)
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Disagree and Commit (7:36)
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The Change Curve (5:05)
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First Things First - Time Management (7:33)
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18 Minutes - Time Management System (3:18)
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SWOT - Strengths, Weaknesses, Opportunities, and Threats (3:22)
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Leadership and Management (3:33)
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Manage by Walking Around (2:23)
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The Long Tail (3:21)
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The LEAN Startup (7:50)
Finance 101
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Introduction (3:16)
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Accounting Basics (11:52)
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Debits and Credits (6:36)
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Depreciation (13:26)
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Balance Sheet (8:46)
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The Income Statement (11:32)
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Burdened Labor Rate (6:41)
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Time Value of Money (10:15)
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Cost of Capital (11:14)
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Return on Investment (9:15)
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Return on Investment Case Study (13:12)
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Budgets (15:35)
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It's not in the budget (don't say this) (3:16)
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Finance 101 Wrap up (1:35)
Roadmap to Promotion
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Roadmap to Leadership Outline
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Pulling it Together Introduction (6:22)
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Meyers-Briggs Type Indicator (11:02)
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MBTI Assessment (6:18)
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Styles of Influence (11:21)
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Personality Assessments to Understand Yourself (12:21)
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Personality Assessments to Understand Others (12:36)
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Team Building with Personality Assessments (7:57)
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Personal SWOT - Strengths, Weaknesses, Opportunities, Threats (9:18)
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Emotional Intelligence Introduction (7:51)
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EQ (Emotional Intellignece) Characteristics (7:18)
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EQ Assessment (8:38)
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Self-Awareness & Self-Control exercise (15:54)
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Personal Brand Introduction (14:49)
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Identifying Your Brand (7:02)
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Personal Brand Statement (3:03)
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Speak like a leader (7:28)
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Dress like a leader (4:48)
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Read like a leader (7:15)
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Tweet like a leader (7:00)
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Personal Brand Wrapup (1:24)
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The Roadmap to Promotion (2:36)
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Your abilities, training, and experience (10:25)
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Marketing Strategy for You (5:24)
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Marketing Tactics for you (8:50)
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The Decision! (4:12)
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Stay or Leave? (10:31)
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Wrap up for the Roadmap to Promotion (2:33)
About the Course
